Medical Terminology and triage at the front desk - Darwin

Date: Tuesday, 21st March 2017 - Tuesday, 21st March 2017
Time: 9:00am - 12:00pm

Ansett Room, Mercure Darwin Airport Resort, 1 Sir Norman Brearley Dr, Darwin

Presenter: Nicky Jardine, Director, Nicky Jardine Consulting, Sunshine Coast, QLD


Northern Territory PHN Practice Support are pleased to invite you to attend the Medical Terminology and Triage for Practice staff.

This seminar aims to increase the confidence of General Practice administration staff to use appropriate medical terminology as directed in oral and written communication with patients, fellow workers and health professionals.
This workshop will also provide a focus on triage at the front desk.

 Learning outcomes include:

 Medical Terminology

  1. Gain an understanding of abbreviations for specialised medical terminology and associated processes
  2. Use medical terminology correctly in the completion of routine tasks
  3. Use appropriate medical terminology as directed, in oral and written communication
  4. Spell and pronounce medical terminology correctly


  1. Recognise the emergency category levels
  2. Identify when to direct a patient to an emergency department and when to call an ambulance
  3. Discussing triage with the practice nurse or the doctor
  4. Demonstrate how to access online Triage Guides
  5. Recognising mental health issues and how to progress accordingly

Registration closes on 16 March 2017.  

Morning tea will be provided, please advise your dietary requirements on registration.

 For further information please contact Sheryn Hemley on e


Northern Territory PHN acknowledges the traditional owners of the country on which we work and live and recognises their continuing connection to land, waters and community. We pay our respect to them and their cultures and to elders both past and present.