NT PHN receives Australian Government funding to work with key local stakeholders to plan, coordinate and support after-hours health services.
After hours refers to services that are usually provided:
after 6pm and before 8am Monday to Friday
after 12 noon on Saturday
all day Sunday and public holidays.
NT PHN seeks to improve access to, and effectiveness of, after-hours primary health care services to promote continuity of care so that patients receive the right care at the right time and reduce avoidable emergency department presentations and hospitalisations.
NT PHN launched an after hours health literacy campaign on 1 October 2018.
The campaign supports patients to ‘make the right choice to get the right care’ and directs them to resources to aid what can be a complex decision when seeking care after hours.
The resources refer people tontafterhours.com.auto search for after-hours primary care services in their location and to call the HealthDirect national helpline to help make the right decision for that person at that point in time.
The campaign includes TV and internal bus advertising, as well as posters and magnets that have been distributed to clinics, child care centres and councils across urban areas of the Territory.
To reinforce the messaging, the campaign will be repeated in March 2019.
Downloadable after hours poster andflyer for clinics and consumers (poster example above)