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Provider Digital Access

Provider Digital Access (PRODA) – is an online identity verification and authentication system.

Having a PRODA account lets you access government online services such as Health Professional Online Services (HPOS) and the National Disability Insurance Scheme (NDIS) Provider Portal.

All health professionals and Practice Managers are recommended to have PRODA accounts to access HPOS.

Instructions on how to create a new account > Create a new PRODA account

A resource on accessing and using Health Professional Online Services > setting up and using HPOS via PRODA

A key point when setting up HPOS is to link your identifiers, set up your delegations or linking to your organisation’s PRODA account. More information on how to set up HPOS access > set up access to HPOS as an individual

HPOS allows you to access services, payments and programs such as:

Provider Digital Access (PRODA)

Phone: 1800 700 199 and select Option 1

Monday to Friday, 8 am to 5 pm local time

Email: proda@servicesaustralia.gov.au