Ashlee Gaddes – Why I work for NT PHN

In this new series, we’ll be asking some of our employees to share their experience working with us and living in the Northern Territory.

This week we talk with our Emergency Response Support Officer Ashlee Gaddes and her role with NT PHN. Ashlee played a vital part in our COVID-19 response during the pandemic providing support and distributing personal protective equipment (PPE) to clinics and communities across the NT.

Ashlee: Hi! I’m Ash, I’ve been with Northern Territory PHN since May 2021 and have been enjoying my role and learning about the primary care sector in such a fast-paced environment.

What are your responsibilities at NT PHN?
I’m part of the Primary Care Support Team and my role is Emergency Response Support Officer.

My role has involved supporting primary care providers across the NT in delivering COVID-19 vaccines to Territorians. I have also provided support with the distribution of PPE to every corner of the Northern Territory.

How does your role help improve the health and wellbeing of Territorians?
The COVID-19 pandemic has presented many different challenges. I have been fortunate to work with some selfless community stakeholders, their commitment to providing care to vulnerable Territorians amidst barriers has been an inspiration to me. I’m humbled to be able to work in this space and my genuine enthusiasm and interest in the health sector (especially public health practices) inspires me daily to improve health outcomes for Territorians.

What’s been a stand-out experience for you this year?
I had an urgent request from Red Lily Health Board for PPE to be sent by plane to the remote clinic location in Minjilang (Croker Island). I managed to make it to the airport to see the supplies loaded onto the plane and received word that they were safely delivered. The provider was so thankful, and I was elated to be able to provide support and know that I was helping keep the healthcare workers and community safe.

What are some exciting projects coming out of your branch?
We are currently working on a project called “Commissioning Home Visits – Living with COVID.” This program will help support vulnerable COVID positive patients to receive treatment at home. I’m really excited about this because COVID-19 has been an isolating experience for many, and this will allow patients to be cared for at home and within the safety and comfort of their own environment. 

Why do you like working for NT PHN? What brings you to work every day?
I enjoy coming to work every day because of the wonderful energy and enthusiasm displayed by my colleagues on their projects… and we also have a really cool perk… dogs in the office on Fridays!

How would you describe the values and culture of NT PHN?
​​​​​​​NTPHN creates an inclusive working environment for all and encourages us to use our voices to make a difference to the health and wellbeing of Territorians.