Rhiannon Lewis – Why I work with NT PHN

Rhiannon Lewis – Why I work with NT PHN

The health and wellbeing of Territorians is important to us, and that begins with our employees.

In this new series, we’ll be asking some of our employees to share their experience working with us and living in the Northern Territory.

This week we talk with our ICT Transformation Change Lead Rhiannon Lewis. Although she has only been with us for a month, Rhiannon has made herself an invaluable part in developing our ICT systems and digital platforms.

Can you introduce yourself?

I’m Rhiannon. Originally from Adelaide, I’ve been exploring and living in the NT since 2019. I have worked in the IT world for over 10 years in both the private and public sectors. I enjoy helping people switch their computers off and on again, injuring myself at CrossFit, watching Kath & Kim on repeat and adding to my hat collection. 

What is your role title, and what is the purpose of your role? What are your responsibilities?

I am the ICT Transformation Change Lead. My role is to assist the staff and organisation in developing our ICT systems and digital platforms to support organisational strategies and outcomes. I’m currently working with Chanelle and David to procure a new/revised system that will have many touchpoints with many different teams. I aim to ensure the staff are trained, supported and ready for the change.

How are you committed through your role to improving the health and well-being outcomes of the NT?

Technology is an excellent way to improve the health and well-being outcomes of people in the NT. My team is committed to developing technology that supports the organisation and staff to do their job better, faster and more accurately. To assist with this, we need appropriate systems that integrate and are easy to use and report.

​​​​​​​What’s a stand-out experience from this year?

I have only been here for 4 weeks, but my stand-out experience would be the welcoming culture. I am also very keen on the endless supply of Milo in the kitchen. You can probably find me at the Milo tin if I am not at my desk.

What are some exciting projects coming out of your branch?

The ICT Transformation team is working on an MSP transition, a digital transformation (server to the cloud) and a revised Contracts, Procurement and CRM system.

​​​​​​​What brings you to work every day?

I like working here because whilst everyone is busy working and kicking goals, there is still an easy-going vibe that allows staff to feel safe in their role and speak up, creating collaboration and overall better results.

Coffee usually brings me to work every day, but the dogs will keep me. Can someone please tell me when the next Bring Your Dog to Work Day is?

What are some recent opportunities you want to highlight?

I have been lucky to partake in a Change Management course. I will soon complete a Change Management certification with NT PHN’s support. 

How would you describe the values and culture of NT PHN?

I would say the culture is inclusive and diverse compared to my previous roles. It is refreshing to see quite a few women working in tech – that never happens! 

Primary health care services in the Territory are growing rapidly and so are we.

If you are progressive, innovative and a critical thinker, join NT PHN today and make a real difference in the lives of all Territorians.

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